VoIP - Creative Consultants Group

Voice over IP or Voice over LTE: Making the right choice

June 26, 2023 No Comments

VoIP (Voice over Internet Protocol) and VoLTE (Voice over LTE) are two innovative technologies that have transformed the way we communicate. VoIP allows voice communication over the internet, while VoLTE is a specialized form of VoIP that operates over 4G LTE networks. These advancements have brought significant improvements in call quality, reliability, and efficiency. But… Continue reading Voice over IP or Voice over LTE: Making the right choice

VoIP vs. VoLTE: Which is right for you?

June 26, 2023 No Comments

When it comes to modern communication technologies, Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE) are two popular options for businesses. Both of these technologies offer significant advantages over traditional telephone systems, but understanding which one is better suited for your business requires a closer look. Let’s explore the key features and… Continue reading VoIP vs. VoLTE: Which is right for you?

VoIP and VoLTE: A comparative analysis

June 26, 2023 No Comments

In the ever-evolving digital communication landscape, two technologies have emerged as significant players: Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE). Both technologies facilitate voice calls, but they do so in fundamentally different ways, and each has its unique set of advantages and potential drawbacks. As a business owner, understanding these differences… Continue reading VoIP and VoLTE: A comparative analysis

What are business phone systems capable of today?

June 7, 2023 No Comments

As the world becomes increasingly interconnected, businesses require robust and versatile communication systems to maintain a competitive edge. Today’s business phone systems have evolved to meet these demands, leveraging the power of cloud and cutting-edge technologies. But just how different are modern business phone systems compared to their traditional counterparts? 1. Scalable cloud telephony services… Continue reading What are business phone systems capable of today?

4 Ways business phone systems have changed

June 7, 2023 No Comments

The landscape of business phone systems has witnessed a paradigm shift, reflecting the rapid advancements in telecommunications technology. With the advent of mobile devices, the rise of remote work, and the emergence of unified communications, modern business phone systems have become much more powerful and sophisticated. Here are four ways business phone systems have changed.… Continue reading 4 Ways business phone systems have changed

How are business phone systems different today?

June 7, 2023 No Comments

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers. Below are some of the unique features of modern… Continue reading How are business phone systems different today?

Improving your business’s on-hold strategy with VoIP

May 17, 2023 No Comments

For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet Protocol (VoIP) technology, enhancing the on-hold experience has become easier than ever. By implementing a few simple strategies, you can turn your clients’ waiting time into a valuable and engaging […]

How VoIP features can turn on-hold time into valuable moments

May 17, 2023 No Comments

Clients often have to deal with being put on hold during a phone call and greeted by dull music or repetitive messages that do little to ease the frustration of waiting. As a business owner, you can do several things to make this experience better for your clients. Enhancing the on-hold experience is not only […]

Top VoIP tips to enhance clients’ on-hold experience

May 17, 2023 No Comments

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable […]

VoIP problems? Here’s how to fix them

April 28, 2023 No Comments

To save money and increase efficiency, small- and medium-sized businesses should consider switching to Voice over Internet Protocol (VoIP) phone systems. However, it is important to understand how to properly use this technology and troubleshoot any issues that may arise. Here are some common VoIP issues and their solutions. Jitter Jittery or crackly audio on […]