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Optimize your VoIP system for holiday phone traffic

A regrettable byproduct of the holiday season is the overwhelming surge in phone activity, posing a significant challenge even for robust VoIP (Voice over Internet Protocol) setups. To ensure your system and employees do not drown in the deluge of customer calls, it is paramount to finely calibrate your VoIP system. Operating at its utmost… Continue reading Optimize your VoIP system for holiday phone traffic

4 Questions to improve VoIP efficiency for the holidays

The holiday season brings with it an unavoidable challenge: the substantial increase in phone traffic that has the potential to overpower even the most extensive VoIP (Voice over Internet Protocol) systems. To prevent your system and employees from being swamped by the influx of customer calls, it becomes essential to optimize your VoIP system meticulously.… Continue reading 4 Questions to improve VoIP efficiency for the holidays